Question 1

What are the recommended ages for an Explorer?

Accepted Answer

Anyone interested in learning more about U.S. geography.

Question 2

What is included in an Explorer package?

Accepted Answer

Welcome Letter from Pando
17”x 11” vinyl wall map of the United States with each state sticker
Customized canvas Pando drawstring bag with insignia
Pando figurine
Pando pad and pen
Pando Sticker
Postcards from each of the 50 States for you to share as you see fit with your Explorer.

Question 3

How quickly will I receive my welcome package after placing my order?

Accepted Answer

Expect 5-10 business days from receipt of order inside the U.S.  Tracking of shipping information can be obtained by logging into My Account.

Question 4

How was your product developed?

Accepted Answer

Leading up to and prior to the release of our service, Pando has worked closely with many educators as well as  parents and children in several test groups in order to validate content and end user experience.

Question 5

What is your cancellation policy?

Accepted Answer

While we are confident that you will enjoy your time as an Explorer,  should you decide it's not for you please send an email to info@postcardsfrompando.com with the order number and an explanation of the issue or problem.  Return shipping costs would be the responsibility of the customer.

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